Our terms are Net 30 to all companies rated well with Okey Water or those who can supply satisfactory trade references. A 2% 10 days term are offered to companies on approval from Okey Water.
All shipments are F.O.B. from 12 Aviator Way, Ormond Beach, Fl 32174. Freight is paid on orders over $750 NET, single shipments. If damages occur during transit, it is the responsibility of the co-signee to file a claim with the carrier.
RETURNS & EXCHANGES:
We will not accept unauthorized returns. We guarantee our products to be as represented. Authorization for credit or the return of defective, damaged, or incorrectly shipped merchandise must be phoned in or written to Okey Water within 7 days of receipt of merchandise.
In the event of a shortage claim, claims must be made within 7 days from the date of the products receipt. Okey Water will not be responsible for claims after 7 days.
Okey Water warranty is to be activated by the end user within 30 days of the purchase. It is the end users responsibility to activate the warranty. The representative or supplier is not responsible. The Product is guaranteed against defects and malfunctions for 12 months. After one year the Product goes into its Pro rata warranty for the remaining 2 years.